About Sizing

The sizes listed on each product page are based on our own measurements. ※Please note that a discrepancy of 1 to 2 cm may occur depending on the type of fabric or the condition of the item.

About Product Images

We make every effort to display product images in colors as close as possible to the actual item; however, the color may appear different depending on your monitor settings. Thank you for your understanding.

Items marked as pre-order will be shipped after they arrive in stock. Delivery dates are approximate and may be delayed depending on stock arrival, so please understand in advance. In addition, if there is a change in the expected quantity due to reduced production or other reasons, we may be unable to fulfill your order even after your pre-order has been placed.
In such cases, we will contact you.
Please note that returns and exchanges are not accepted for pre-order items.

About Shipping Charges

Shipping charges vary by delivery region.
The shipping charges (tax included) for each region are as follows.

• Hokuriku (Toyama, Ishikawa, Fukui)
• Tokai (Shizuoka, Aichi, Gifu, Mie)
• Shinetsu (Nagano, Niigata)
• Kanto (Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi)
• Southern Tohoku (Miyagi, Yamagata, Fukushima)

→ Shipping ￥1,000 (tax included)

• Kansai (Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo)
• Northern Tohoku (Aomori, Akita, Iwate)

→ Shipping ￥1,100 (tax included)

• Chugoku (Okayama, Hiroshima, Yamaguchi, Tottori, Shimane)

→ Shipping ￥1,200 (tax included)

• Shikoku (Kagawa, Tokushima, Kochi, Ehime)

→ Shipping ￥1,300 (tax included)

• Southern Kyushu (Kumamoto, Miyazaki, Kagoshima)
• Northern Kyushu (Fukuoka, Saga, Nagasaki, Oita)
• Hokkaido

→ Shipping ￥1,500 (tax included)

• Okinawa

→ Shipping ￥2,400 (tax included)

For Hokkaido, Kyushu, Okinawa, and certain areas including remote islands, a separate "remote island relay fee" applies in addition to the shipping charge.
In such cases, we will contact you.

About Shipping and Delivery Times

Delivery times vary by region, but in most cases your order will arrive within 5 days.
※For Hokkaido, Kyushu, Okinawa, the Izu Islands, the Ogasawara Islands, and remote island areas, delivery takes 2 or more days from the shipping date.
※Delivery is available within Japan only.

About Specifying Delivery Date and Time

You can specify a delivery date and time when placing your order. If you would like the earliest possible delivery, please set the delivery date and time to "Not specified." ※Even when a delivery date and time is specified, arrival may be delayed due to traffic conditions, weather, or the shipping company's delivery situation on the day.

[Specifying the Date]
Available dates will be displayed.

[Specifying the Time Slot]
1) Morning (8:00–12:00)
2) 12:00–14:00
3) 14:00–16:00
4) 16:00–18:00
5) 18:00–20:00
6) 18:00–21:00
7) 19:00–21:00

About Shipping Holidays and Closure Periods

We do not ship on Saturdays, Sundays, and public holidays, during the Obon period, or during the year-end and New Year holidays. Please note that in the following case, we may be unable to deliver on the specified date.

• Orders placed after 12:00 on the day before a holiday

Shopify Payments is available.

Payment via Shopify Payments

※Credit card payments are processed through Shopify Payments, a payment processing service. To ensure secure payment, your information is transmitted via Shopify Inc. using SSL (128-bit) encrypted communication. Credit card information is not stored on this site and is managed under strict security by Shopify.
We accept VISA, MasterCard, AMEX, Apple Pay, and Google Pay.

Payment via PayPal (Coming Soon)

You can place your order using the shipping address and credit card information registered to your PayPal account.

Payment via Amazon Pay(Coming Soon)

You can place your order using the shipping address and credit card information registered to your Amazon account.

For Credit Card Payments

Please use the statement issued by your credit card company.

About Returns

We do not accept returns for customer-convenience reasons such as "it looked different from the image," "the size doesn't fit," or "I ordered by mistake."
We do accept returns for initial defects found in the item upon arrival.

Please contact us via the inquiry form within "8 days" of the item's arrival.

Please be sure to check your item immediately upon arrival.
For returns due to initial defects, we will cover all shipping and transfer fees.

Please return the item by cash-on-delivery (freight collect).

※Please note that pre-order items cannot be returned or exchanged.

※Please note that items purchased anywhere other than our online store cannot be returned or exchanged.

<Conditions for Returns>

All of the following conditions must be met.

• The item is not a pre-order purchase
• Prior notice of the return has been given
• The item is returned within "8 days" of its arrival
• The item can be determined as "unused" by our standards
• Accessories, demerit tags, product tags, box, etc. are still attached to the item

About Exchanges

Exchanges for initially defective items will be handled subject to stock availability.

If the exchange item is out of stock, we will issue a refund instead.

About Canceling Orders Before Shipment

If you request a cancellation between the time of your order and the time we ship it, we can accept the cancellation.

In the case of a cancellation, we will refund the amount charged less a cancellation fee of 5% of the billed amount.

About Refunds

After the item arrives at our facility, we will process the refund by the following method within 7 business days. We will notify you by email once we have confirmed receipt of the returned item and completed the refund process.

[For Payments Made via Shopify Payments]

We will process the refund through your credit card company. For the timing of the refund, please contact your credit card company.

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